Do you know how customers are using and navigating your site? With the newly expanded MonsterInsights User Journey Addon, you can get this absolutely essential data to understand your visitors and make website improvements that’ll grow your business.
In MonsterInsights 8.8, we’ve extended our User Journey Addon to work with Easy Digital Downloads, MemberPress, Restrict Content Pro, GiveWP, and LifterLMS. So no matter which eCommerce platform you’re using, you can get detailed insights on what your customers are doing on your site before they purchase.
Track eCommerce User Journeys for Deeper Insights
When customers check out in your store, do you ever wonder how they got to that last step? Did they view multiple products first? Or if you run a donation site using GiveWP, which pages did visitors check out before donating?
These are all questions that can be answered with the MonsterInsights User Journey Addon, which we’ve just extended to work not only with WooCommerce, but also with Easy Digital Downloads, MemberPress, Restrict Content Pro, GiveWP, and LifterLMS.
So, no matter which of those platforms you use, you can now see:
- The journey the user took to order or donate, even if it spans multiple days
- The time each step occurred
- Each page or screen visited
- The URL of the page (or “Homepage” for the homepage)
- The time spent on each page/screen/step
You can use this super valuable data to decide on changes to your site that’ll really help grow your business. You can find out if there’s a step in your process where users tend to spend too much time, for instance, or if they’re not browsing in the step-by-step way you thought they would. Use this information to make design tweaks that help funnel customers toward that conversion.
For more on our User Journey addon, check out Introducing the New User Journey Addon for WooCommerce + Easy-Access Page Insights.
That’s all for this update! We hope you’re as excited as we are about these big new features. We’ve got more planned, so stay tuned!
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